Front Office Assistant

Company: All Star Physical Therapy Inc
Location: Temecula
Posted on: May 14, 2022

Job Description:

Job Description Job Title: Front Office Assistant

Classification: - -Hourly/Non-exempt

Reports to: Office Manager and Clinic Director

Summary of Job: - - The Front Office Assistant works under the direct supervision of the Clinic Office Manager, Director or Assistant Director (where applicable). - Duties include, but are not limited to, greeting patients, answering phones, scheduling patients, verifying insurance, collection of co-pays. She/he must be cheerful and welcoming at all times. -Duties assigned by Office Manager.

Education and Experience:
High School Diploma or equivalent
1 year minimum front office experience in a Physical Therapy or Medical office
1 year supervisory experience preferred

Qualifications:
Interest in physical therapy or related medical field
Understanding of and ability to perform outstanding customer service
Cheerful, positive, can-do attitude
Willingness to go the extra mile
Professional appearance
Good hygiene
Ability to multi-task
Ability to follow directions and use sound judgment while performing duties
Ability to communicate clearly and with a respectful delivery
Ability to organize time and set priorities appropriately
Ability to establish rapport and work harmoniously with patients and co-workers
Willingness to pitch in to do what it takes

Duties and Responsibilities:
Telephone etiquette
Computer usage Emails - check daily and make timely responses

Clean front office work area and waiting area
Schedule patients
Verify insurance
Make follow up calls on patients and insurance
Pre authorizations for PPO, Tricare and workers comp
Collection -of co-pays and co-insurance
Work closely with Billing office

Other duties and tasks, as assigned

Physical Requirements: - The Front Office Assistant should be in good physical condition. -She/he should have a wide range of physical abilities including, but not limited to, the ability to pull, push, lift and stoop as the situation requires. -Also:

Ability to safely and successfully perform the essential job functions, with or without reasonable accommodation, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance, consistent with federal, state, and local standards
Must be able to spend 90 % of the workday sitting and working at the computer
Must be able to lift 30 pounds
Must be able to listen and speak clearly

Keywords: All Star Physical Therapy Inc, Corona , Front Office Assistant, Administration, Clerical , Temecula, California