Receptionist
Company: Anthem Memory Care
Location: Murrieta
Posted on: May 16, 2022
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Job Description:
We have Positions Available. Holidays a must!!
Must have experience and working knowledge of Microsoft Outlook,
Excel, Word and Power Point.
Must have have a positive outlook, must be cheerful, and
professional. Must greet all visitors with a warm welcome, and a
friendly personality.
GENERAL STATEMENT OF POSITION:
This position is a multi-faceted position, requiring excellent
customer service in person and over the phone, awareness and follow
through in many areas.
REPORTS TO: Executive Director
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to
be construed as exclusive or all-inclusive. Other duties may be
required and assigned.
* Know and understand the vision, purpose, values and goals of
Anthem Memory Care.
* Responsible to provide "5 star" customer service to all customers
whether in person, via computer, or on the phone.
* Maintains all office master forms, lists and tracking systems
used for daily operations using MS Office.
* Keep residents informed about activities and special
functions.
* Maintains reception area/lobby and reception desk. Maintains all
office machines and assists others with their use. Keeps reception
area free of clutter, organized and presentable.
* Know and understand the principles of Anthem Memory Care,
including concepts such as the "FISH" philosophy and the service
standards that are integrated into our everyday work culture.
* Be actively involved in providing "5 star" customer service using
the "FISH" philosophy and other tools to do so.
* Participates in all departments that use radios, pagers as a form
of communication.
* Attend all staff meetings and in services to keep informed and
engaged.
* General question answering for a variety of items---what
activities are going on, when outings are schedules, where
particular staff members are, maintenance service, directions to
facility, etc---.
* Follow written policy and procedure pertaining to resident rights
as well as resident abuse procedure.
* Keeps all information in regards to residents/staff
confidential.
MINIMUM TRAINING AND EXPERIENCE:
Ability to read, speak and understand English sufficiently to
follow directions and communicate with supervisor, co-workers and
residents; some housekeeping experience is desirable but not
essential, since on-the-job training will be provided.
CERTIFICATION AND CLEARANCE REQUIREMENTS:
* Requires First Aid certification - can be done after job starts
if not already certified.
* Criminal record clearance or criminal record exemption, as
required by law
* Health evaluation to ensure ability to perform duties of the
position and the absence of any communicable disease, including
tuberculosis and CXR clearance.
About Us
Anthem Memory Care is guided by a single purpose: To engage,
protect, and love people living with memory loss. We are committed
to sustaining a safe, active, and loving environment; to give our
families peace of mind; to be patient, seeking to understand those
living with memory loss; to provide each Anthem team member the
opportunity for personal and professional growth, and to be
respectful, trustworthy, and good stewards in all we do.
Vineyard Place provides; medical, dental, vision, FSA, 401(k), life
insurance, PTO, and holidays, and is an Equal Opportunity
Employer.
Keywords: Anthem Memory Care, Corona , Receptionist, Administration, Clerical , Murrieta, California
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