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Technical Support Engineer

Company: VirtualVocations
Location: Vista
Posted on: May 8, 2025

Job Description:

A company is looking for a Technical Support Engineer.
Key Responsibilities

Provide timely support to customers by diagnosing and reproducing technical issues
Document all work and maintain communication with customers regarding the status of open tickets
Contribute to the technical knowledge base and escalate unresolved issues as necessary

Required Qualifications

0-2 years of experience in a technical, customer-facing role with a BS/BA degree
Technical knowledge in PC operating systems, networks, and web browsers
Understanding of SaaS versus on-premises applications
Familiarity with API/SSO technology and basic network concepts
Ability to work well in a team environment and manage multiple tasks independently

Keywords: VirtualVocations, Corona , Technical Support Engineer, Engineering , Vista, California

Click here to apply!

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