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Key Account Manager

Company: CIRCOR International
Location: Corona
Posted on: May 16, 2020

Job Description:

JOB DESCRIPTION

ORGANIZATIONAL STRUCTURE

BUSINESS: A&D

LOCATION: Corona, CA

DIRECT REPORTING: Sr. Sales Manager



ABOUT CIRCOR AEROSPACE & DEFENSE

CIRCOR Aerospace & Defense is focused on the design, development, and manufacture of specialty fluid and motion control products for demanding aerospace and defense applications. CIRCOR products are flying on most commercial and military aircraft, including single and twin aisle air transport, business and regional jets, military transports and fighters, and commercial and military rotorcraft. Other markets include unmanned aircraft, shipboard applications, and military ground vehicles.

Business units are in Corona, California; Warren, Massachusetts; Hauppauge, New York; Paris, France; Uxbridge, UK; and Tangier, Morocco. Parent company CIRCOR International is headquartered in Burlington, Massachusetts and CIRCOR Aerospace & Defense is headquartered in Corona, California.



POSITION DETAILS

POSITION SUMMARY

The Account Manager Sales for the Industrial Fluid Control market is responsible for building strong relationships with all Fluid Control customers for the Industrial market while understanding customer needs and driving growth.



PRIMARY RESPONSIBILITIES

* Manage multiple accounts and develop positive working relationships with all customer touch points

* Acquire a thorough understanding of key customer needs and requirements

* Act as the main Sales point of contact for customers and as the customer advocate to CIRCOR

* Drive customer retention, upsells and overall satisfaction

* Accountable to track and status purchase order timing to meet monthly booking targets by collecting information from customers on future expected bookings and frequency

* Build and maintain customer relationships through calls and in-person meetings

* Provide demand input and support building of consensus demand during Sales, Inventory and Operations Planning (SIOP) process

* Track and report on CIRCOR performance metrics such as OTD and Quality on a monthly basis

* Expand the relationships with existing customers by proposing solutions that meet their objectives

* Responsible for maintaining and negotiating long-term agreements with key customers

* Review and approve quotes for accuracy, competitiveness as well as margin expansion

* Assist customers with basic technical/application questions as needed

* Other duties as needed and assigned





JOB REQUIREMENTS

CANDIDATE REQUIREMENTS

KNOWLEDGE, SKILLS & ABILITIES

* 8+ years of progressive Sales and/or Program Management experience with practical, working knowledge of fluidic systems, i.e. check/relief/solenoid/hand valves.

* Strong sales/negotiation skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation.

* Ability to work in a cross-functional, concurrent/matrix engineering environment. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.

* Identifies and resolves problems in a timely manner; develops alternative solutions; works well in a group problem solving situations; presents ideas and information in a manner that gets others' attention; displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning or decisions and engages appropriate people in decision-making process.

* Strong communication (oral and written), skills. Effectively communicates across all mediums, audiences, and situations. Builds bridges and connections to internal and external customers. Is easy to approach and talk to; is a good listener; relates well to all people throughout the organization.

* High ethical standards. Models and supports organization s goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Is widely trusted; is seen as a direct, truthful individual; keeps confidences; admits mistakes. Follows through on commitments. Honest and candid.

* Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.

* Broad tactical & strategic bandwidth , i.e., the ability to successfully handle multiple and/or rapidly changing priorities. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement.

* Solid analytical skills and solution-driven thinking; collects and researches data; uses intuition and experience to complement data

* Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

* Knowledge of and experience working with customer and industry-specific requirements/standards

* Thorough knowledge of Word, Excel, Power Point, Visio, Project, and other applicable tools.



EDUCATION

* Bachelor s Degree in Engineering, Business Management, Sales and Marketing or other related areas is required.





CIRCOR IS AN EEO EMPLOYER OF FEMALES/MINORITIES/VETERANS/INDIVIDUALS WITH DISABILITIES

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Keywords: CIRCOR International, Corona , Key Account Manager, Executive , Corona, California

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