General Manager
Company: Papa John's Pizza
Location: Temecula
Posted on: February 18, 2021
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Job Description:
Provide quality products to our customers by building a system
of quality with team members, which ensures each delivered product
meets Papa John's standards and accurately reflects the customer's
order. Professionally and promptly respond to all customers
concerns or issues. Solicit customer feedback, share feedback with
team and use feedback to improve restaurant operations and build
brand loyalty. Communicate, train and promote quality standards to
team members by utilizing all available tools including Operations
Manual and Team Member Handbook.Actively recruit customer focused
team members, maintain adequate staffing levels according to
projected sales, properly orient and train team members to exceed
customer expectations, ensure compliance with uniform and
appearance standards, establish and communicate performance
expectations and conduct timely and effective performance reviews.
Document performance issues and take appropriate disciplinary
action, up to and including termination. Effectively coach and
develop team members to ensure entire team is quality and customer
focused; and build an atmosphere of teamwork, energy and fun.Manage
sales goals against budget and prior year by providing prompt and
friendly customer service; building check averages through team
member training on products and sales execution. Seek additional
sales through traditional and nontraditional methods by executing
creative local restaurant marketing and creating a positive
presence in the community.Manage profit goals against budget and
prior year; ensure food, labor and other controllable costs stay
within budget, and correct deviations from the budget by accurately
utilizing the PROFIT System. Develop and implement appropriate
plans to resolve unfavorable trends and enhance profits. Execute
administrative and cash management duties. Plan and manage adequate
inventory levels using the restaurant's computerized inventory
system to meet sales demands and minimize loss. Manage company's
assets by ensuring the restaurant is clean, fully equipped and all
equipment operates properly; ensure restaurant meets safety and
security standards at all times; oversee preventative maintenance
and repairs when necessary.
Keywords: Papa John's Pizza, Corona , General Manager, Executive , Temecula, California
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