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Operations Manager

Company: EOS Fitness
Location: Murrieta
Posted on: November 23, 2021

Job Description:

Our Operations Manager is responsible for overseeing the Service team as well as day-to-day tasks including but not limited to greeting and directing members, guests and staff as they enter the gym. They will also provide assistance to members requests and inquiries and perform various administrative duties as required. Actual duties may vary at the discretion of gym management.Department: OperationsPosition Purpose: Lead, coach and train the Service team to create a fun atmosphere, to be great hosts, and be the hub for information for our members, guests and staff.Core Purpose: To create loyal, lifelong fans and exercise practitioners.Other Responsibilities:1. Customer Service2. Payment on Account3. Club cleanliness4. Building and equipment maintenance and safetyAccountabilities:1. Greeting/Farewell all that walk in/out of the front door2. Phone Power Protocol3. Front Desk training, coaching, success and problem resolution of front desk staff4. Scheduling of Front desk5. Cash Protocol6. Check-Ins, including guest and employee7. Manage alerted check-ins8. Towel SalesJob Type: Full-timePay: From $16.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountHealth insuranceHealth savings accountPaid time offVision insuranceSchedule:HolidaysMonday to FridayOn callWeekend availabilitySupplemental Pay:Commission payEducation:High school or equivalent (Preferred)Experience:Supervising Experience: 1 year (Preferred)Customer Service: 1 year (Preferred)Work Location: One location

Keywords: EOS Fitness, Corona , Operations Manager, Executive , Murrieta, California

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