Entertainment Manager - Tech Services (3rd Shift)

Company: Disney Parks, Experiences and Products
Location: Corona
Posted on: November 19, 2022

Job Description:

Job Description: The Entertainment Tech Manager will oversee the daily operation of the Live Entertainment Technical department at the Disneyland Resort, and lead Stage Technicians and Show Services Cast in the operation, maintenance, and sustainment of shows and events. You will communicate with all levels of leadership, their peers, and the teams with which they lead, inspire cast to promote operational excellence with a continued focus on improvement, have a positive attitude and open to develop and execute new ideas. While previous technical experience is helpful, it is not required if there is an aptitude to learn the intricacies of the business. You will be assigned a variety of entertainment offerings, which will require work during weekends, holidays, or overnight hours. You will report to the Area Manager-Tech Services Responsibilities/You WillLeadership for the coordination, operation, maintenance, and sustainment of all technical elements of shows and entertainment product for audio, lighting, video, automation and rigging. Including directly leading hourly union and non-union teamsPerform as a Duty Manager when assigned to oversee the daily operation of the Technical Services and Show Services operationsOversight of day of deployment of cast members, schedules, time recording, maintenance tracking reports and show reportsManage cast development; guide, inspire, and hold team accountable for delivering daily operations. Coach, your team through regular interactions and quality conversations to ensure desired behaviorsCollaborate and partner with Entertainment Production and Operations teams; ensuring that all shared responsibilities support the performance, maintenance and sustainment of our shows, offerings, and eventsHelp create the annual operating Plan (AOP), five-year plan, capital plan for assigned responsibilitiesManage the processes and resources used to facilitate scheduling, labor tracking, procurement, maintenance activities, expense budgets, and reporting toolsManage maintenance and operating guide program to ensure cast safety, show readiness, and reliability of assets are to company standardsBasic Qualifications/You Will HaveMinimum 3 years of leader experience, leading hourly or salaried teamsFamiliarity with collective bargaining agreementsAbility to be flexible with work schedule, including weekends, holidays and 3rd shiftAbility to manage confidential information and difficult conversationsExperience building relationships and working with all partnersExperience with budgeting and schedulingSelf-starter with the ability to deal with ambiguityProven proficiency with multiple software/computer programs including MS Office, MS Teams, Smartsheet, etc Preferred QualificationsLeadership in a technical theater or maintenance environmentProject management or change management experienceExperience with Disneyland Resort collective bargaining agreements, specifically IATSEExperience working with lighting, audio, automation, rigging, video, special effects, scenic and stage systemsKnowledge of Disney HR proceduresDemonstrate passion and commitment to diversity and inclusion, including inviting diverse perspectives and promoting an inclusive work environment Required Education: Bachelor's Degree in Business, Theater, Fine Arts/Technical, Engineering, or related field and/or equivalent work experience Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits #DPEP_Media #LI-ML6

Keywords: Disney Parks, Experiences and Products, Corona , Entertainment Manager - Tech Services (3rd Shift), Executive , Corona, California