Housekeeping Manager - Temecula/Vail Lake KOA
Company: KEI Outdoors
Location: Temecula
Posted on: January 22, 2023
|
|
Job Description:
Description:
Company BackgroundKampgrounds Enterprises, Inc is a
third-generation family business in the Outdoor Hospitality sector
with a long history of owning and operating award-winning
campgrounds. Our goal is the be one of the premier campground
operators in the country offering exceptional customer service
while providing families the opportunity to create memories around
the campfire.
Property InformationThe Temecula/Vail Lake KOA is an outdoor
campground destination located in beautiful Southern California
among a grove of oak trees. It is a year-round park offering
camping close to the Temecula wine country, beautiful Vail Lake,
and has miles of mountain bike, horse, and hiking trails. We have
over 450 RV sites and are currently installing 24 units of
accommodation on the property with a plan to add up to 150 units.
Our staff strives to create a great camping experience for our
guests by offering excellent customer service, outstanding
amenities, and the opportunity to create memories to last a
lifetime!
Administrative tasks: - Attend weekly Department Head meetings -
Meet with AGM individually once per week - Help disseminate
information on project plans, policy changes and other information
to individual teams - Effectively create a weekly staffing schedule
that reflects the occupancy for effective cost control for all
accommodation units - Approval of department time sheets - Help
facilitate all trainings for department staff - Create schedule for
daily cleaning of all buildings and accommodation units - Complete
inventories and maintain supplies for custodial and accommodation
needs - Report all repairs or safety concerns to AGM - Develop and
implement linen plan for deluxe accommodations that helps to
control cost through monthly inventories - Operate the department
to ensure compliance with accident/loss prevention programs,
health/sanitation standards and regulations, and CAL/Osha standards
- Open the housekeeping area and create Break Out Boards
Leadership Responsibilities: - Recruitment and hiring of staff for
department - Orientation and training of new hires and assist with
completion of HR tasks - Train all housekeeping staff and
supervisors to deliver the best product at the highest cleanliness
standards - Ensure that all housekeeping staff are efficiently
working, and staff is fully equipped with the supplies they need to
maintain the standards of cleanliness - Assist with or conduct
employee disciplinary actions when needed - Conduct bi-annual or
quarterly department employee reviews - Coordinate with fellow
department heads to ensure units are ready for guest arrival when
needed - Inspect accommodations for cleanliness and compliance -
Available cover shifts for the department as necessary - Help
resolve and coordinate customer service recovery - Communicate
directives and assign tasks to staff with professionalism - Ensure
all emergency procedures are understood and followed by all staff -
Interact with guests and staff in a professional and courteous
manner - Adhere to company purchasing policy
As a department head, you may also be asked to assist other
departments or assigned additional tasks by your supervisor to
ensure the successful operation of the campground
Requirements:
Skills Required - Proficient in Microsoft Office and other internet
applications - Tourism/Customer Service/Hospitality Experience - or
like leadership experience in department - Experience in
housekeeping of at least 2 years - Ability to lift 50 lbs -
Sit/Stand for long periods of time - Hold a valid Driver's license
- Proficient in English
Preferred Skills - Bilingual is valued - Organized - Ability to
communicate well with staff for directives and tasks
The Housekeeping Department Head reports to the Assistant General
Manager of the Temecula/Vail Lake KOA. This position is considered
full time and successful candidates can expect subsidized health
insurance after 60 days as well as paid vacation and Simple IRA
participation after completed milestones. The daily working hours
should best fit the needs of the department, but will include at
least one weekend day. Our department head can expect to spend 3-4
days overseeing/assisting the housekeeping and custodial team on
the grounds of the campground and spend 1-2 days per week doing
planning and administration work at a desk. The starting wage for
this position will be $21 and up depending on the applicants
experience.
PM21
PI201249675
Keywords: KEI Outdoors, Corona , Housekeeping Manager - Temecula/Vail Lake KOA, Executive , Temecula, California
Click
here to apply!
|