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Director, IT Product Manager

Company: Rancho Health MSO, Inc.
Location: Temecula
Posted on: January 26, 2023

Job Description:

Job Summary

Rancho Health MSO, inc. (RHMSO) is a company that's on the rise and rapidly growing! Our mission is to elevate primary care by transforming the way we provide value-based care to our communities. Our culture is built on integrity, continuous improvement, accountability, respect, and empathy. Ready to help build a better healthcare experience?

A Director of Product Management is a hands-on key contributor to RHMSO's IT Administration and Product Development. They will act as an entrepreneur, taking ownership of new ideas and driving the definition, requirements, and delivery of technical products and processes. They will be responsible for contributing to the planning, execution, and delivery of products and processes that drive operational efficiency and outstanding patient experience. They champion effective product discussions and distill clear requirements from diverse sets of patients, vendors, physician leadership, and internal stakeholders. They are well organized, analytical, and collaborative by nature. They can effectively engage and communicate with business owners to understand executive priorities and strategic KPIs, aligning a product roadmap that delivers value to meet those objectives.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop product concepts: Identify product gaps and generate new ideas; identify stakeholder needs, pain points, use cases, trends, and related services to help build a roadmap to evaluate and improve patient experience, improve market share, and drive growth

  • Develop product roadmaps: Translate product vision and strategy into detailed requirement documents and prototypes

  • Define product strategies: Identify risks and create product roadmaps for consistent messaging across teams

  • Lead end-to-end product lifecycle: Design and build proof of concepts based on common stakeholder use cases to evaluate the end-to-end experience. Own the full product development lifecycle, including scoping, design, data collection and analysis, and present a comprehensive written narrative of insights and recommendations to senior leaders to drive improvements

  • Product delivery & execution: Responsible for working with different stakeholders across the enterprise, to take the product from ideation to production

  • Collaborate with stakeholders: Work with internal stakeholders (e.g., operations, clinical, marketing, data analytics, finance) to execute studies and work cross-functionally with peers/colleagues globally to support training, best practices, and shared opportunities

  • Manage ambiguity: Able to work in a complex, matrixed environment. Independently take steps necessary to understand complex businesses, stakeholder needs, and technologies and across a variety of customer personas and product categories to define the product

  • Data driven decisions: Business analysis, including financial and data modeling - market segment analysis, business case, forecasting; continuously evaluate metrics to ensure all activities are in line with overall product strategy

  • Design and simplify methodologies: Plan, design, and develop a portfolio of methodologies, tools, and systems for data collection and data analysis. Continuously innovate and improve processes to optimize efficiencies

    Required Qualifications:

    • Bachelor's degree in a technical field, clinical field, or equivalent practical experience
    • 5+ years of Product Management experience with managing successful product definition, product execution, market analysis, business case development, prototyping, launch, go-to-market strategy, and post-launch roadmap
    • 5+ years of working backwards from the customer problem or opportunity identify customer needs, pain points, use cases, trends, and related services to help build a product roadmap
    • Experience with end-to-end product delivery, including feature delivery and tradeoffs (prioritization) and contributing to operational & technology strategy discussions
    • Experience working with cross-functional teams (e.g., operations, marketing, finance, clinical, etc.)

      Preferred Qualifications:

      • Master's degree in a Business, Healthcare, Computer Science, Engineering, Mathematics field or equivalent practical experience
      • 7+ years Product management experience
      • 3+ years of healthcare experience
      • Experience dealing with complex products and technologies. Ability to independently take steps to define customer use cases across a variety of customer personas and product categories to produce meaningful insights
      • Demonstrated experience in product management or related disciplines within the Health Care domain
      • Demonstratable experience in product management in technology, such as provider / payer technology, cloud computing, data science, and applied machine learning
      • Excellent interpersonal skills with experience working with and influencing executive level leaders


Keywords: Rancho Health MSO, Inc., Corona , Director, IT Product Manager, Executive , Temecula, California

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