Sr Account Manager
Company: Penske Logistics
Location: Corona
Posted on: November 20, 2023
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Job Description:
Position Summary: The Senior Account Manager is primarily
responsible for maintaining a portfolio of shippers and carriers,
and acting as the liaison between the customer, carrier, shipper,
and receiver. The position will obtain and negotiate rates and
manage the movements of goods. They will also be responsible to
resolve any issues that may occur with the load. Schedule:
Monday-Friday. Hybrid in office Tuesday and Thursday, 7:00AM-4:00PM
Experience: Supply Chain Brokerage background, goal oriented,
detail oriented, demonstrated leadership skills Salary:
$73,300-$99,000 annually. Major Responsibilities: • Works closely
with CSR to maintain high visibility on all shipments between PL •
Brokerage and the customer. • Primary contact between for Brokerage
and Sourcing to maintain and expand all capacity platforms to meet
client needs. • Responsible for initiating & documenting all "on
boarding" calls between Penske & client for operational set up of
new business, as well as monitoring and assuring that all agreed
upon client specifications are adhered to daily. • Responsible for
reporting of "on-time" metrics and other requirements to their
specific assigned client base on a monthly and quarterly basis. •
Responsible for communication directly with the client on any
significant delays, excursions or issues with moving freight for
the client. • Build a solid relationship with the client and
continually pursue all additional avenues for freight or revenue. •
Keep the Area Freight Manager informed, as necessary. • Sustain
business performance by retaining customers to achieve set revenue
goals. • Identify, qualify, obtain and develop relationships with
prospective customers or other lead generating opportunities. •
Identify services and pricing that meet customer needs to make
business objectives. • Maintain solid understanding of current
market conditions and business trends to create offers that will
increase company margins. • Track and Maintain performance measures
and ensure that weekly/monthly targets are met. • Develop solid
relationships with customers by providing them with excellent
customer service. • Manage account relationships as the primary
point-of-contact for day-to-day needs, including ongoing
communications, coordination of customers' needs, billing,
collections and other activities. • Develop and manage a network of
outside carriers to ensure adequate capacity for their assigned
market. • Negotiate with carriers to meet margin requirements and
ensure maximum profitability. • Other projects as assigned by the
manager Qualifications: • Bachelor's Degree in Business or Supply
Chain Management preferred. • 2+ plus years of sales experience
with a transaction oriented brokerage, or other related business. •
Proven track record in cold calling, sales prospecting and account
management • Customer service experience in a business-to-business
environment. • Successful track record of building relationships
with stakeholders or customers that have resulted in high customer
satisfaction. • Ability to meet & exceed weekly and monthly goals.
• Knowledge of US traffic lanes. • Knowledge of equipment (trucks,
trailers, etc). • Must be able to work with other departments to
increase overall productivity for the company. • Strong analytical
and presentation skills, written/oral communication and
organizational skills. • Ability to manage multiple projects with a
sense of urgency while maintaining a high degree of accuracy. •
Strong negotiation and problem solving skills. • Ability to work
independently and as part of a team, with a high degree of
enthusiasm, professionalism and motivation. • Skill in the
operation of MS Office software programs, including Microsoft Word,
Excel, and PowerPoint. • Regular, predictable, full attendance is
an essential function of the job • Willingness to travel as
necessary, work the required schedule, work at the specific
location required, complete Penske employment application, submit
to a background investigation (to include past employment,
education, and criminal history) and drug screening are required.
Physical Requirements: -The physical and mental demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. -The associate
will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and
understand certain instructions or guidelines. -While performing
the duties of this job, the associate may be required to stand,
walk, and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The
associate must be able to occasionally lift and/or move up to
25lbs/12kg. -Specific vision abilities required by this job include
close vision, distance vision, peripheral vision, depth perception
and the ability to adjust focus. Penske is an Equal Opportunity
Employer. Job Family: Sales Address: 2280 Wardlow Circle Suite 140
Primary Location: US-CA-Corona Employer: Penske Logistics LLC Req
ID: 2328940 Date posted: 11/19/2023
Keywords: Penske Logistics, Corona , Sr Account Manager, Executive , Corona, California
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