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Customer Service Analyst

Company: Morphius Corp.
Location: Corona
Posted on: January 16, 2022

Job Description:

We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members.
We have direct relationships with over 5,000 union associations around California. What we do is coordinate and educate the union members on benefits that are provided to them.
As a Customer Service Representative, you will need to be able to resolve all questions and concerns in a timely manner in order to provide exceptional service to our union members.
Working with us will provide the ability to learn new skills that can help you in order to succeed and grow with the company.
--- Qualifications:
Previous experience in customer service, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills.

Must Reside in California

EMPLOYMENT TYPE: FULL TIME
JOB TYPE: Customer Service Representative
SALARY RANGE: $45,000 - $75,000
Benefits: Medical and Dental

Job Requirements:
Basic Responsibilities:

Handle customer inquiries

Provide information about the products and services

Troubleshoot and resolve issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the services

Keywords: Morphius Corp., Corona , Customer Service Analyst, Hospitality & Tourism , Corona, California

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