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POOL BAR/CAFE -HOST/HOSTESSS - Up to $18.00 (Inclu

Company: Bottaia Winery
Location: Temecula
Posted on: August 7, 2022

Job Description:

Job Description Base Pay: $15.00 an hour + Tips Up to $18.00 Hourly! In the last year, our Host/Hostess reported a range of total compensation of $18.00 Hourly (Inclusive of Tips) . Tips can fluctuate based on the guests and hours. Apply for more information about our competitive range for hourly, tip and commission wages. Summary:The Host/Hostess will greet all guests with a warm smile. Manage the seating of guests efficiently to ensure the guests' expectations are exceeded. Essential Duties and Responsibilities:

  • Ensure the safety of guests and associates.
  • Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
  • Show guests the available cabines and sell tickets.
  • Sell the merchandise of sunscreen, sunglasses and sun hats.
  • Take guest information and provide accurate estimate of wait time ensuring guest requests are accommodated.
  • Answer the telephone line with a smile, assisting the guest with any requests. Return any phone messages promptly and according to BOTTAIA's standard operating procedures.
  • Seat guests in a timely consistent manner, escort them to assigned outside dining area, present menus, announce waiter's name.
  • Communicate with bus persons and food servers any messages or information that is needed to ensure the guests' satisfaction is exceeded.
  • Thank the guests for coming and invite them to return.
  • Understands and adheres to the BOTTAIA values and service standards Knowledge, Skills and Abilities:
    • Ability to treat all associates in a respectful manner.
    • Exhibits integrity (honesty and truthfulness).
    • Has attention to detail.
    • Is consistently striving to be better.
    • Courteous and has the ability to smile spontaneously.
    • Must have excellent communication and organizational skills.
    • Must have exceptional grooming standards that are consistent with company guidelines.
    • Must be able to work in a standing position for long periods of time.
    • Must be available to work weekends and holidays
    • Fluent in English.
    • Able to engage the guests in a clear and professional manner.
    • Be willing and able to work well under pressure.
    • Work in high paced work environment.
    • Ability to multitask.
    • Must have or have the ability to obtain a Riverside County Food Handler's Card.

Keywords: Bottaia Winery, Corona , POOL BAR/CAFE -HOST/HOSTESSS - Up to $18.00 (Inclu, Hospitality & Tourism , Temecula, California

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