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Customer Service Quotation Specialist

Company: Staffmark
Location: Corona
Posted on: November 18, 2022

Job Description:

Great company in Corona, Ca. is looking for a Customer Service Quotation Specialist in the Manufacturing industry. Temp to Hire. $23-$25 an hour.


The Quotation Specialist is responsible for performing all clerical, customer service and internal coordination tasks to ensure requests for quotation (RFQs) for company's standard and configured products are processed in a timely manner, with high degree of accuracy and to the complete satisfaction of company's customers and prospects. I ESSENTIAL DUTIES AND RESPONSIBILITIES --- Responsible for acknowledging receipt, reviewing, processing and quoting RFQs. --- Entering new prospects and contacts in the ERP and CRM systems following established procedures. --- Reading and interpreting one-line /riser diagrams and specifications to determine company's scope of supply. --- Create quotes for company's standard and configured products using company's ERP, CRM and/or configurator. --- Seek out Application Engineering assistance when scope of supply is not clear. --- Promptly assess whether additional information from the customer is required and communicate with requesting party accordingly. --- In coordination with Customer Experience Representatives, create change order quotes for standard or configured products --- Ensures all quote correspondence and information is organized, updated and linked in the document repository system. --- Supports Manufacturer Representative Groups and Master Distributors with questions regarding Quoting Tools (CPQ and Price Lists) --- Supporting the Customer Experience Team entering purchase orders, sending shipment notifications and other tasks as needed. --- Maintains and update Price Lists and Systems (CPQ, ERP) by updating pricing and adding new standard or configured product price. --- Acts as a Customer Advocate within the organization. --- Maintains a professional image and positive attitude. --- Performs other duties/tasks as assigned, and helps the team as needed. --- Self-starter, independent worker, team player and a leader for the Customer Experience Department. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. --- Passion for Customer Experience Excellence. --- Ability to work under pressure. --- Technical aptitude --- Attention to detail --- Basic knowledge of electrical power. --- Self-starter with a positive attitude. --- High level of initiative and resiliency. --- Excellent verbal, listening and written communication skills. Bi-lingual (Spanish) is a plus. --- Excellent decision making and prioritization skills --- Excellent organizational and time management skills. --- High proficiency in computer skills (MS Outlook, MS Teams, MS Word, System directories). --- Align with company goals and values. EDUCATION and/or EXPERIENCE --- This position requires a high school diploma or equivalent --- 2+ years of customer service experience, including data entry

Apply today and you could win in our $100k Giveaway for Job Fest 2022. This year's Job Fest features weekly drawings for $1k, three $25k giveaways, and more. In total, we''re giving away $100k! Between September 12 and December 4, employees receive an automatic contest entry for every week you work 36+ hours on assignment with us. The more weeks you work, the better chance you have to win. To learn more and read the contest rules, visit . Apply now for a chance to win!

Keywords: Staffmark, Corona , Customer Service Quotation Specialist, Hospitality & Tourism , Corona, California

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