09530 Assistant Store Manager Corona, CA, United States Posted on 10/17/2023 Be the First to Ap[...]
Company: Sally Beauty Holdings, Inc.
Location: Corona
Posted on: September 19, 2024
Job Description:
Cosmo Prof
Job Title: Assistant Manager
Essential FunctionStore Managers are responsible for hiring,
developing and leading all store associates while ensuring optimal
customer experiences, effectively overseeing all store operations,
and maintaining brand standards. Develop the strategies and plans
to achieve key performance indicators and financial targets through
business analysis, action planning, effective communication and
consistent accountability. Assistant Managers, as part of their
development, support the Store Manager in all areas outlined below
and are responsible for all Primary Duties when the Store Manager
is not present.
Primary Duties
- 30% Brand: Provides supervision and supports the direction
planning of associates daily goals and activities to deliver an
exceptional client experience which maximizes sales/KPIs and drives
customer loyalty in assigned stores. Emphasis placed on both the
in-store selling model and Omni-channel. Ensures all brand
standards are met such as merchandising, POGs, marketing, back
rooms, dress code, etc. Acts as main point of contact to resolve
customer issues and concerns. Analyzes store trends and can
anticipate customer demands.
- 30% People: Engages, trains and develops their teams to achieve
positive results. Leverages internal hiring platforms and actively
recruits to build strong network of external candidates to fill
positions when required. Can identify strengths as well as
opportunities for each associate and can effectively address by
coaching or counseling. Holds team accountable to Company policies
and expectations. Maintains positive associate relations by
resolving associate concerns and keeping associates informed of
relevant Company information. Builds strong working relationships
with Store Manager peers. Maintains consistent and timely
communication with AM/DM. Fosters an environment of diversity,
inclusion and belonging.
- 30% Operations: Ensures execution of all company processes
through training, management, analysis and continuous improvement.
Ensures all processes to support digital strategies are utilized
such as Omni-channel fulfillment (SFS/SDD/BOPIS).
- Store Managers effectively manages inventory through ordering
and shipment processing. Manages payroll hours to the needs of the
business and schedules appropriately. Ensures all store opening and
closing procedures are performed correctly. Timely and accurate
follow through with Company directives, assignments
projects.
- 10% Safety/Loss Prevention: Ensures the store environment is
safe at all times for associates and customers; all policies and
procedures are followed and enforced. Responsible for protecting
company assets by ensuring all inventory and cash control
procedures are being followed in store as they relate to shrink,
damages, banking, etc. Analyzes and utilizes all available
reporting, tools and technology. Ensures stores are compliant with
all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
- High School Diploma or equivalent
- Must 18 years of age or older
- Minimum 3+ years retail sales/customer service experience
preferred
- At least 1+ year(s) prior management experience
preferred
- Ability to lead or support a team of associates to meet
business objectives
- Can effectively communicate with team and management
- Must have scheduling availability to meet the needs of the
business
- Cosmetology license desirable, but not required
Competencies
- Passionate Learner
- Desire to grow and learn
- Flexible Agile Adapter
- Adjusts to multiple demands and effectively responds to new
circumstances and ambiguous situations
- Talent Builder
- Builds competent, diverse teams by hiring, developing,
motivating and coaching talent and prepares for future
success
- Effective Communicator
- Expresses information in a candid, straight forward way,
creating an engaging and inviting, open environment
- Team Builder
- Develops strong partnerships and engages with all associates,
at all levels, and across different functions/segments within the
Company. Understands the importance of inclusion.
- Customer Focused Partner
- Understands and works to meet the needs of external and
internal customers
- Results Driver
- Effective at driving and delivering plans, holds self and team
accountable to a high standard to deliver objectives. Lead and
motivates team and demonstrates GRIT with a determination to
succeed.
- Strategic Thinker
- Demonstrates vision and broad perspective to drive business
performance
- Big Picture Thinker
- Executes and adapts plans, follows through on commitments and
keeps up with the pace of the business. Not afraid to
innovate.
- Problem Solver Decision Maker
- Analyzes information and objectively evaluates alternatives to
make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the
Supervisor
- Task Level High
- Departmental/Division Level High
- Project Level High
- Consultative Level High
The amount of discretion or freedom this position has
- Strict Adherence to Guidelines
- Interprets and Adapts Guidelines
- Develops and Implements Guidelines
Working Conditions / Physical Requirements
- The position requires some physical exertion such as long
periods of standing, walking, recurring bending, crouching,
stooping, stretching, reaching, or similar activities; recurring
lifting of moderately heavy items such as shipment or record boxes.
The work may require specific, but common, physical characteristics
and abilities such as above-average agility and dexterity. May be
required to work in other stores from time to time.
- The work environment involves everyday risks or discomforts
which require normal safety precautions typical of such places as
offices, meeting and training rooms, retail store and residences or
commercial vehicles, e.g., use of safe work practices with office
equipment, avoidance of trips and falls, observance of fire
regulations and traffic signals, etc. The work area is adequately
lighted, heated, and ventilated.
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Keywords: Sally Beauty Holdings, Inc., Corona , 09530 Assistant Store Manager Corona, CA, United States Posted on 10/17/2023 Be the First to Ap[...], Hospitality & Tourism , Corona, California
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