Local college is looking for part time dialer representatives to
join their team!
Temp to Hire
Full Benefits - Dental, Medical and Vision, $15k Life Insurance
Policy, sick time and vacation accrued
Pay Rate: $13.00 per hour
Hours: 4pm-8pm (Must be available evenings for workshops and some
weekends for seminars.)
Schedule: Monday - Friday
Duties: An Admissions Representative will answer 500-650 phone
calls per day with only 10% transfer rate to the Admissions
Must be comfortable reading from a script.
Must have recent inbound and outbound call center experience.
Ability to multi-task
Excellent verbal and written communication skills
Strong Data Entry
Competency: To perform the job successfully, an individual should
demonstrate the following competencies:
Customer Service - Offers excellent customer service to all
applicants; handles difficult or emotional applicant situations;
responds promptly to requests for information; meets
Interpersonal Skills - Focuses on solving conflict, not blaming;
maintains confidentiality; listens to applicants without
interrupting; keeps emotions under control.
Oral Communication - Speaks clearly and persuasively in positive
and negative situations; listens and gets clarification; responds
well to questions; demonstrates one-on-one presentation skills.
Teamwork - Balances team and individual goals; exhibits objectivity
and openness to others' views; gives and welcomes feedback;
contributes to building positive team spirit; puts success of team
above own interests; able to build morale and group commitments to
goals and objectives; supports everyone's efforts to succeed.
Diversity - Shows respect and sensitivity for cultural differences;
promotes harassment-free environment.
Ethics - Treats people with respect; keeps commitments; inspires
the trust of others; works with integrity and ethically; upholds
Organizational Support - Follows policies and procedures; completes
paperwork correctly and on time; supports organization's goals and
Computer Skills - To perform this job successfully, an individual
must have knowledge of the Internet and its applications, Microsoft
Office, Word, Excel, Access and Outlook; and master proprietary
software used to maintain student records. We are an equal
employment opportunity employer and will consider all qualified
candidates without regard to disability or protected veteran