Geek Squad Home Theater Agent[Eastvale- 775]
Company: Best Buy
Posted on: August 4, 2022
The Geek Squad Home Theater Agent, travels via a company owned
vehicle (Geekmobile) from the precinct to our client's home and
assist with the delivery, installation, repair, and haul away of
home theater technology products and equipment. They provide our
clients service that exceeds expectations by handling appointments
with care, asking the right questions to enhance the client
experience, and providing prompt follow up of recommendations as
well as solutions. Geek Squad Home Theater experts, are responsible
for completing fulfillment of intermediately complete work, while
managing inventory and vehicle maintenance for our Geekmobiles in
partnership with other Agents.
At Best Buy, we are obsessed with building long term relationships
with our customers. Every team member should feel empowered to
deliver a world-class and unique experience based on what each
* Helps drive a positive customer experience by building
relationships, exhibiting empathy, and providing solutions for
* Performs a variety of fulfillment duties for clients in their
homes including delivery, installation and networking with a
primary focus on Home Theater technology.
* Phone and in-person contacts with clients to reveal diagnostic
discoveries and make recommendations for protecting and defending
* Provides timely updates to the client and store precincts.
* Manages inventory and Geekmobile maintenance.
* Provides feedback and training to store teams and assists in
store stock repairs.
* Supports Geek Squad efforts to protect the world, one device at a
* 1 year of customer service experience
* 6 months experience in one or more of the following: sales,
delivery, installation, repair OR military equivalent
* Current, valid driver's license
* Have and maintain a driving record which meets Best Buy safety
standards (e.g. minimal number of violations/accidents, etc.)
* Ability to consistently lift/carry/maneuver products weighing
75lbs+ individually, or 150lbs+ as a team (support tools such as a
harness, dolly, and/or lift may be provided as applicable for the
type of work being performed)
* Must be at least 21 years of age
* Acquire and maintain any state or local licensing, as required,
within 90 days of hire
* Previous experince in an in-home experience environment
* Previous experience actively using and learning about technology
Keywords: Best Buy, Corona , Geek Squad Home Theater Agent[Eastvale- 775], IT / Software / Systems , Corona, California
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