Crushing & Screening Specialist
Company: Volvo Group
Location: Corona
Posted on: January 14, 2021
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Job Description:
Job Summary and Purpose: The Crushing & Screening Specialist is
the primary contact for Sales & Product Support team for Sandvik
Crushing & Screening Products and will champion and live a "Safety
First", "Customer Focused" and a continuous improvement culture at
VCES. The specialist will support the Sales & Product Support Teams
in both the sales process and ensuring the appropriate equipment
uptime levels are achieved. The specialist will have and develop
deep customer relationships and have an excellent understanding of
the market, product, and crushing & screening population in
California to enable VCES to become a leader in Crushing &
Screening in our Area of Responsibility (AOR). The specialist will
be instrument in achieving the business plan for the Crushing &
Screening lines. This position reports to the GM Sales Operations.
Main Tasks/ Responsibilities:* Visit current Sandvik and potential
customer sites, both individually and with the respective Territory
Sales Manager & PSSR's to support the sales and after sales teams.*
Assist Territory Sales Manager in demonstrations, quotes, and
product deliveries, set-up and training to our customers.* Support
the parts teams including the Corporate Parts Manager to ensure we
have both the right RSL's and right level of parts available to
support the Sandvik machine population. * Provide and generate
sales and service leads in a timely fashion.* Building on existing
and foster new customer relationships to increase machine sales,
rentals and parts sales.* Develops and implements strategies to
simplify processes, improve our interface with our customers and
ensure high-level customer satisfaction. * Be up-to date on all
Sandvik products and understand the selling features and
competitive positioning. Be the company expert on Crushing &
Screening.* Develop, train, and support the sales and product
support team. Be willing to share knowledge that will benefit the
company as a whole.* Gather, analyze and report on competitive and
business developments.* Together with the GM Sales Operations,
create and manage the annual Crushing & Screening plan and
forecasts for VCES. * Utilize the company CRM and other tools to
effectively carry out his/hers responsibilities. This includes
record of all calls, quotes, visits and sales to ensure all
customer data is accurate.* Attend training and industry trade
shows as required.* Work safely at all times. Adhere to all VCES
applicable safety policies. Comply with all company policies,
procedures, standards, and values.REQUIRED KNOWLEDGE &
EXPERIENCEKey Skills:* Ability to build and maintain OEM & customer
relationships* Target-driven, self-motivated, and willing to take
responsibility* Strong strategic planning and analytical skills
with a sense of urgency* High standard of professionalism and
operate with integrity* Understand the Crushing & Screening
business and the customer's needs* Live VCES-CA values and culture
* Problem solving, Networking and relationship management *
Business & enterprise knowledge Education/Professional
Qualifications required for the position:* Bachelor's Degree
preferred with a minimum of 3-5 years related experience in
service, parts, or product support operations* Knowledge of
experience in distribution based business (preferably in the
Construction Equipment Industry)* Proficient in Microsoft Office,
including Outlook, Excel, Word and PowerPoint* Excellent verbal and
written communication skills Additional Important Requirements:*
Fluent in English (written & spoken)* Travel required as necessary
within the VCES-CA territory * Works with others in a team / office
environment * Must have strong human relations skills and the
ability to work with people from all backgrounds and cultures,
internally and externally, with appropriate influence and ability
to resolve complex business issues* Able to perform duties
effectively in a fast paced environment whether working
autonomously or under direction* Able to make autonomous decisions
based on business situations within the scope of the established
authorization directives.
Keywords: Volvo Group, Corona , Crushing & Screening Specialist, Other , Corona, California
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