Crushing & Screening Specialist

Company: Volvo Group
Location: Corona
Posted on: January 14, 2021

Job Description:

Job Summary and Purpose: The Crushing & Screening Specialist is the primary contact for Sales & Product Support team for Sandvik Crushing & Screening Products and will champion and live a "Safety First", "Customer Focused" and a continuous improvement culture at VCES. The specialist will support the Sales & Product Support Teams in both the sales process and ensuring the appropriate equipment uptime levels are achieved. The specialist will have and develop deep customer relationships and have an excellent understanding of the market, product, and crushing & screening population in California to enable VCES to become a leader in Crushing & Screening in our Area of Responsibility (AOR). The specialist will be instrument in achieving the business plan for the Crushing & Screening lines. This position reports to the GM Sales Operations. Main Tasks/ Responsibilities:* Visit current Sandvik and potential customer sites, both individually and with the respective Territory Sales Manager & PSSR's to support the sales and after sales teams.* Assist Territory Sales Manager in demonstrations, quotes, and product deliveries, set-up and training to our customers.* Support the parts teams including the Corporate Parts Manager to ensure we have both the right RSL's and right level of parts available to support the Sandvik machine population. * Provide and generate sales and service leads in a timely fashion.* Building on existing and foster new customer relationships to increase machine sales, rentals and parts sales.* Develops and implements strategies to simplify processes, improve our interface with our customers and ensure high-level customer satisfaction. * Be up-to date on all Sandvik products and understand the selling features and competitive positioning. Be the company expert on Crushing & Screening.* Develop, train, and support the sales and product support team. Be willing to share knowledge that will benefit the company as a whole.* Gather, analyze and report on competitive and business developments.* Together with the GM Sales Operations, create and manage the annual Crushing & Screening plan and forecasts for VCES. * Utilize the company CRM and other tools to effectively carry out his/hers responsibilities. This includes record of all calls, quotes, visits and sales to ensure all customer data is accurate.* Attend training and industry trade shows as required.* Work safely at all times. Adhere to all VCES applicable safety policies. Comply with all company policies, procedures, standards, and values.REQUIRED KNOWLEDGE & EXPERIENCEKey Skills:* Ability to build and maintain OEM & customer relationships* Target-driven, self-motivated, and willing to take responsibility* Strong strategic planning and analytical skills with a sense of urgency* High standard of professionalism and operate with integrity* Understand the Crushing & Screening business and the customer's needs* Live VCES-CA values and culture * Problem solving, Networking and relationship management * Business & enterprise knowledge Education/Professional Qualifications required for the position:* Bachelor's Degree preferred with a minimum of 3-5 years related experience in service, parts, or product support operations* Knowledge of experience in distribution based business (preferably in the Construction Equipment Industry)* Proficient in Microsoft Office, including Outlook, Excel, Word and PowerPoint* Excellent verbal and written communication skills Additional Important Requirements:* Fluent in English (written & spoken)* Travel required as necessary within the VCES-CA territory * Works with others in a team / office environment * Must have strong human relations skills and the ability to work with people from all backgrounds and cultures, internally and externally, with appropriate influence and ability to resolve complex business issues* Able to perform duties effectively in a fast paced environment whether working autonomously or under direction* Able to make autonomous decisions based on business situations within the scope of the established authorization directives.

Keywords: Volvo Group, Corona , Crushing & Screening Specialist, Other , Corona, California