Operations Support Lead
Company: Paramount Residential Mortgage Group
Posted on: May 3, 2021
With over 200 locations and 2,000
employees, Paramount Residential Mortgage Group Inc. (PRMG) is one
of the largest independently owned Mortgage Banks in the nation.
The company is experiencing exponential growth in 2020 and will for
many years to come. We are looking for a highly qualified
Operations Support Lead to join our team to help support our
increased volume. Newly hired Operations Support will have the
privilege of working with a talented team, along with being
mentored for growth. The benefits that PRMG offers are available to
all full time employees. We offer competitive salary that will be
based off of experience. You will have a variety of medical,
dental, vision, and other insurance products to choose from. Each
year you will receive two weeks vacation time, over nine paid
holidays, and five sick days, and access to our employee discount
program! With all of these benefits, it is no wonder why we were
voted the top 5 of the 50 Best Companies to work for 2020. So if
you are looking for an Operations Support Lead position that will
be groomed for advancement, then PRMG is the place for you! Apply
responsibility management of Operations Support Desk. Develop
good working relationships with the staff assigned to the team as
well as companywide operations staff. The duties for Operations
Support Lead include, but are not limited to, those described
Develops and implements strategies, satisfying customer needs
through a full array of products and services.
Utilizes judgment and discretion to ensure uninterrupted flow of
Communicates well verbally and in writing with co-workers and
customers acting as liaison between customer and Company’s internal
departments to ensure cohesive business flow.
Uses such office equipment as computer terminals, copiers and FAX
Sits and stands for extended time periods. Hearing and vision
within normal ranges.
professional and exceptional customer support.
- Ensure proficient
training and support given to Operations Support team
- Review, identify,
resolve tickets and take corrective action to facilitate quick
management on trending / system issues to prevent further issues
- Performs a variety
of tasks maintaining familiarity with operations concepts,
practices, and procedures within various departments.
- Support operations
in all aspects, but not limited to, compliance through loan
One to three years of mortgage lending related
Experience in general management practices.
interpersonal-communication and business-relationship
- Detail oriented
with strong organizational and follow-through skills.
analytical, written and verbal communication skills.
proficient in MS Windows software.
Keywords: Paramount Residential Mortgage Group, Corona , Operations Support Lead, Other , Corona, California
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