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INTEGRATED ACCOUNT SPECIALIST II

Company: Hisco Inc.
Location: Corona
Posted on: January 15, 2022

Job Description:

Hisco is a specialty distribution and fabrication company serving the electronic assembly, aerospace, defense, medical, electronics, and other industrial markets with offices throughout the United States, Mexico and Canada. It has successfully served its customers for over 50 years. Key to Hisco's success is the fact that it is one of the original ESOP companies, where employees are the owners of the company. Employee owners' goals are to continually improve service, warehousing, fabrication, automated inventory, packaging, shipping with their signature fast and friendly service.In partnership with the Outside Sales Rep and Sales Management, implement a unified strategy that generates revenue through personalized service and value-based selling. Responsible for delivering World Class service for approximately 20 - 30 of the most strategically important Zone customers.Essential Job Responsibilities

  • Integrated Account Management for existing key Zone customers in partnership with Outside Sales; considered a key support resource for the customer
  • Coordinates order management activities: order entry, contract review, on-time delivery performance, inventory maintenance, special handling requirements, product specification maintenance, returns, and any other customer-related activities in support of customer requirements
  • Applies intermediate to advanced sales skills combined with product/customer knowledge to expand product offerings and value-added services with assigned customer base
  • Collaborates with internal and external resources when identifying emerging customer needs, cost savings opportunities, competitive threats, and revenue enhancement opportunities
  • Key team player in developing sales plan, monitoring sales performance, and aggressively driving sales results
  • Continually develop and expand product and technical knowledge in support of customer base
  • Performs timely follow up on quotes and inquiries.
  • Monitor key performance indicators to identify gaps in customer profitability or service levels and proactively work with cross-functional resources (operations, procurement, quality, finance, sales, etc.) to resolve
  • Build and nurture relationships with key customer contacts to ensure complete satisfaction and to identify new opportunities to build value
  • Records/maintains all customer-related and sales activity information in CRM system to enable 360-degree view of customer
  • Drives order automation with assigned accounts
  • Other sales generation and customer support duties as assigned using SXe ERP systemBenefits
    Hisco offers a competitive starting rate of pay, great healthcare benefits (medical, dental and vision) and an outstanding retirement benefit program which consists not only of 401k contributions but Employee Stock Ownership. Other benefits include company paid Life and AD&D, short term/long term disability programs and other supplemental programs. In addition to 10 paid holidays, paid sick and vacation time are offered.

Keywords: Hisco Inc., Corona , INTEGRATED ACCOUNT SPECIALIST II, Other , Corona, California

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