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SALESFORCE ADMINISTRATOR

Company: Prosites Inc
Location: Murrieta
Posted on: January 16, 2022

Job Description:

Job SummaryProSites is looking for Salesforce Administrator to help maintain their enterprise CRM capabilities. You should enjoy working with a talented team of individuals, with diverse skills and experiences, who strive to excel in delivering software solutions that help enable the organization's strategic objectives. The Salesforce admin will work with stakeholders to define optimal processes and customize the Salesforce Platform. They help their company's users get the most out of Salesforce by making the platform work for the business's unique needs. They bring innovation to life-automating business processes, creating reports and dashboards, training users, and staying on top of platform updates.Essential Duties and Responsibilities:

  • Provide day to day end-user support and assist users with best practices to improve and increase their knowledge of Salesforce Sales & Service Cloud
  • Triage the Salesforce Change request (Tickets) inbox and assist users with requests
  • Onboard and offboard employee user profiles in Sandbox and Production
  • Maintain territory management assignments in conjunction with Sales Managers
  • Facilitate and gather notes during cross-functional team sessions
  • Build reports and dashboards as needed based on users' requirements
  • Support marketing with 3rd party tools which integrate with Salesforce to manage leads
  • Assist with eco-system security and data integrity
  • Maintain ongoing internal documentation of all processes and system configurations as business processes evolve and features are added to Salesforce
  • Stay up to date with all major releases and products being introduced to the Salesforce.com platform
  • Create/Perform User Acceptance Testing test script documentation in environments for new and ongoing development projects
  • Fulfill ad hoc data requests, data integrity and manipulation tasks such as merging duplicate records
  • Collaborate with Sr. Salesforce Administrator, Sales operations and management teams for new systems integrations and overall process improvementsQualifications:
    • 5 - 7 years of Salesforce Administration experience (Certified Salesforce.com Administrator required)
    • Proficient with Salesforce Lightning Experience
    • Proficient in building formula fields, reports, and dashboards
    • Familiarity with 3rd party integration tools, such as Marketo, Docusign, Pandadoc, Salesloft, Five9, Cloudingo, Pardot, ZuoraBenefits:
      • Excellent compensation and benefits package
      • Generous vacation and paid holidays
      • Medical, dental, life, and vision plans
      • 401(k) plan

Keywords: Prosites Inc, Corona , SALESFORCE ADMINISTRATOR, Other , Murrieta, California

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