Customer Support/Tech

Company: Waterstone Faucets
Location: Murrieta
Posted on: May 14, 2022

Job Description:

Job Description Waterstone Faucets, is a full line manufacturer and distributor of high quality kitchen faucets and accessories. A key factor in Waterstone Faucets--- continued growth and success has been the ability to attract and keep good people. Waterstone is looking to expand its talented team of Customer Service Representative in the capacity of Customer Support/Tech. We believe every person has a right to be happy and successful in their job. To that end, we employ the globally recognized leader in workplace assessments, Predictive Index, to assess candidate fit for every role in the company. Bottom line, we want every person who works at Waterstone Faucets to be a match with their role and stay with us for long periods of time because their work fits their personal motivating needs, drives, and behaviors. The purpose of the Customer Support/Tech is to enhance customer satisfaction by providing a highly skilled level of troubleshooting service and problem resolution for territory representatives, consumers and customers. The position provides technical assistance in the installation, operation, repair and maintenance of Waterstone products. The position provides technical assistance to field representatives, regional managers, customers and dealers in order to improve or maintain product reliability. This job requires a patient and stable work style and consistency in dealing with repetitive routine. The job demands a cooperative, agreeable and sympathetic listener who gets along with others and enjoys being helpful to them. A customer service, team-oriented focus is of utmost importance. The job requires attention to the details of work, handling them with better-than-average accuracy and with careful attention to the quality of the work. The focus is on working comfortably under close supervision within a stable, secure team. To apply: Submit your resume to careers.jobswaterstoneco.com and then complete the Predictive Index Behavioral Assessment (BA) so we can determine if your individual pattern is a match to the pattern we---ve created for this role. Copy and paste the following address into your browser: https://assessment.predictiveindex.com/S53/bd39bb4a -6784-4219-b4d8- 761bb631466b?typecandidateba Waterstone Faucets future is bright. We hope you will join us in our pursuit of excellence in design, production and service by putting a Waterstone faucet in our customer---s home Company Description Waterstone Faucets, is a full line manufacturer and distributor of high quality kitchen faucets and accessories. Waterstone---s concept is to create a matching ensemble of products that cover all the faucetry needs of ones own kitchen. Available in 33 finishes, Waterstone provides its customers the ability to purchase matching products from a single source.

Keywords: Waterstone Faucets, Corona , Customer Support/Tech, Other , Murrieta, California