Customer Service Representative
Posted on: September 24, 2022
Great Company in Corona, CA. looking for a candidate that has
done Customer Service Order Processor in the cabinet industry. -
Apply to www.staffmark.com and use Job ID # 1518936 POSITION
SUMMARY: The Customer Service Representative responds to internal
and external customer inquiries and problems by providing product
and service information. This role is a strong support for our
customers, providing exceptional service while maintaining a
polite, friendly demeanor. PRIMARY DUTIES AND RESPONSIBILITIES: 1.
Maintains customer records by recording account information. 2.
Resolves product or service problems by clarifying the customers
complaint, determining the cause of the problem, selecting and
explaining the best solution to solve the problem, expediting
correction or adjustment, and following up to ensure resolution. 3.
Prepares product or service reports by collecting and analyzing
customer information. 4. Contacts customers to schedule service
technician appointments. 5. Monitor builders' schedules and
maintain service technician schedules. 6. Orders all parts turned
in by Service Technicians 7. Contributes to the effort of the team
by accomplishing related results as needed. KNOWLEDGE, SKILLS AND
ABILITIES: 1. High school diploma or equivalent (GED). 2. Minimum
of 2 years' experience in a professional office setting. 3. Working
knowledge of Windows software, including Word and Excel. 4.
Computer experience in data entry and report generation. 5. Working
knowledge of PC-based accounting software helpful. 6. Above average
interpersonal, written and verbal communication skills. 7.
Excellent organizational skills, accuracy and attention to detail.
8. Must maintain high standards of confidentiality.Apply today and
you could win in our $100k Giveaway for Job Fest 2022. This year's
Job Fest features weekly drawings for $1k, three $25k giveaways,
and more. In total, we''re giving away $100k! Between September 12
and December 4, employees receive an automatic contest entry for
every week you work 36+ hours on assignment with us. The more weeks
you work, the better chance you have to win. To learn more and read
the contest rules, visit . Apply now for a chance to win!
Keywords: Staffmark, Corona , Customer Service Representative, Other , Corona, California
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