Customer Service & Sales Rep

Company: Javier Cortes-farmers Insurance Agency
Location: Murrieta
Posted on: January 27, 2023

Job Description:

Job Description Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits
Paid Holidays
Base Salary with Commissions
Paid Time Off (PTO)
Holidays Off
Team Building Activities
Hands On Training
Professional Work Environment
Office Snacks & Coffee

Responsibilities
Meet new business production goals and objectives as established.
Solicits for new business via telephone, networking, and other lead sources.
Develop insurance quotes, makes sales presentations, and closes sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Share training and education knowledge and expertise with team members.

Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Problem-Solving Capabilities.
Property & Casualty insurance license is required.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Must have ability to multi-task.
A Property & Casualty license is preferred but will train good individual.
Must be awesome at opening doors and getting appointments from a cold start.
Ability to tactfully handle stressful and difficult situations.
Bilingual, fluent in both English and Spanish is beneficial.
by Jobble

Keywords: Javier Cortes-farmers Insurance Agency, Corona , Customer Service & Sales Rep, Other , Murrieta, California