Overnight Customer Service Representative
Company: Rapid Response Monitoring
Location: Corona
Posted on: January 14, 2021
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Job Description:
As a Customer Service Representative specializing in alarm
monitoring, you will be contributing to our mission to protect
lives and property by playing a critical role in responding and
resolving emergency situations in communities across the US and
beyond. As a member of our team, you represent Rapid Response by
being the voice over the phone to let the customer know help is on
the way or provide solutions to ensure that a customer feels their
needs have been met. No industry experience is necessary; we
provide you with extensive 4-week paid training in a structured,
team-oriented environment to equip you with the necessary skills to
handle emergency alarms, procedures, and protocols to protect life
and property.
Start date:
January 25, 2021.
Responsibilities:
Qualifications:
What awaits you at Rapid Response:
About Us
Rapid Response Monitoring is a national leader in electronic
security monitoring and an Essential Business, designated by the
Department of Homeland Security, dedicated to protecting life and
property. Founded in Syracuse in 1992, we are a critical response
center focused on saving lives and protecting homes and businesses.
Whether it's a fire at a family home, an armed intruder at a
business, a missing vehicle, an evening jogger, or a lone family
member having a medical emergency, our heroes are there to help
every day. Supported by teams of experts in their respective
fields, our 600+ highly trained specialists are the 24/7 backbone
for thousands of alarm companies across the country.
Rapid Response Monitoring Services, Inc. is an affirmative action
and equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, disability, age, sexual orientation, gender
identity, national origin, veteran status, or genetic
information.
Rapid Response Monitoring Services, Inc. is committed to providing
access, equal opportunity and reasonable accommodation for
individuals with disabilities in employment, its services,
programs, and activities. To request reasonable accommodation,
contact us by phone: 833.205.8900 or by email:
disabilityaccommodations@rrms.com.
For technical support or questions regarding the Recruiting
process, please contact us by sending an e-mail to jobs@rrms.com.
We are a company that participates in e-verify. For more
information, see
https://www.e-verify.gov/about-e-verify/what-is-e-verify
INDRR1 PI128009011
Keywords: Rapid Response Monitoring, Corona , Overnight Customer Service Representative, Sales , Corona, California
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