Customer Service Representative - $20/hr + Bonus
Company: Rapid Response Monitoring
Location: Corona
Posted on: May 16, 2022
Job Description:
Job DescriptionFor joining Rapid in Corona, we pay a $500
signing bonus to all new Customer Service Representatives after 90
days of employment!As a Customer Service Representative
specializing in alarm monitoring, you will be contributing to our
mission to protect lives and property by playing a critical role in
responding and resolving emergency situations in communities across
the US and beyond. As a member of our team, you represent Rapid
Response by being the voice over the phone to let the customer know
help is on the way or provide solutions to ensure that a customer
feels their needs have been met. No industry experience is
necessary; we provide you with extensive 4-week paid training in a
structured, team-oriented environment to equip you with the
necessary skills to handle emergency alarms, procedures, and
protocols to protect life and property.Apply now, or text CAREERS
to 951-470-1444 to apply later!COVID-19 Requirements
- Must be fully vaccinated: 2 doses of Pfizer/Moderna or 1 dose
of Johnson & Johnson, 2 weeks prior or more
- Booster shot is required 2 months after Johnson & Johnson or 5
months after second dose of Pfizer/ModernaLocation:In-office:
Corona, CAPotential Start dates:
- May 9, 2022
- May 30, 2022Responsibilities
- Handle security alarm emergencies for residential and
commercial accounts
- Process inbound/outbound calls from customers and authority
agencies
- Provide detail-oriented customer service and empathetic support
to our customers with a sense of urgency
- Follow company protocols and procedures
- Maintain full knowledge of new policies and training
materials
- Successfully complete all required training
classesQualifications
- Associate degree, equivalent Military, or 2+ years of relevant
work experience providing customer service.
- Proficient computer, written, and verbal skills
- Ability to obtain security licenses in all required states (we
apply for these for you once employed)
- Many of our positions require an extra level of screening to
obtain Department of Defense security clearance
- Rapid Response prides itself in being a drug-free workplaceWhat
awaits you at Rapid Response
- Annual salary increases and performance bonuses
- Medical, Dental, Vision, and 401k
- Paid Sick Time
- Paid Vacation Time
- Additional compensation for special skills, particularly:
bilingual in Spanish, and completed EMD or EMT certification
- The opportunity to make an impact on communities across the
country every dayAbout UsFounded in Syracuse, NY in 1992, we are a
critical response center focused on saving lives and protecting
residences and businesses. Whether it's a fire, an armed intruder
at a business, a missing vehicle, an evening jogger, or a lone
family member having a medical emergency, our "heroes" are there to
help every day. Supported by teams of experts in their respective
fields, our highly trained specialists are the 24/7 backbone for
thousands of alarm companies across the country. Additional
InformationRapid Response offers a competitive compensation and
benefits package and dynamic and professional work environments. We
also offer continued growth through our internal advancement
opportunities. For more information, view our website at
https://www.rrms.com/careers/. EOE, including disability/veterans.
INDRR1
Keywords: Rapid Response Monitoring, Corona , Customer Service Representative - $20/hr + Bonus, Sales , Corona, California
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